Our commitment to privacy

Effective Date: 1 May 2025

Servant’s Heart Ministry is committed to protecting the rights and freedoms of data subjects and safely and securely processing your data in accordance with all of our legal obligations. This Privacy Policy explains our practices and the choices you can make about the way your information is collected and used by Servant’s Heart Ministry. It applies to donor information that we collect both online and offline.

What information is collected by Servant’s Heart Ministry?

We collect personal information when you voluntarily submit it to us.

For example, donors may provide us with personal information (such as name, address, email address, telephone numbers and/or credit/debit card information). If a donor, or a website visitor, contacts us by email they may provide us with their email address and name. Providing data is required in these contexts in order for us to process your donations, requests, respond to inquiries, and properly record and manage that relationship with you.

In addition to the personal information that you submit to us, we may collect personal information about you from reputable third parties, or automatically collect information using the following technologies:

Web Server Logs. Our web servers may collect certain information such as IP address, pages visited, time of visits, and referring website.

Cookies. Cookies are simple text files stored by your web browser that provide a method of distinguishing among donors and visitors to the website. Servant’s Heart Ministry uses cookies to identify your browser as you visit pages on the Servant’s Heart Ministry website or sites in the Servant’s Heart Ministry media network.

Where do we transfer and store information?

Any information transmitted to Servant’s Heart Ministry is stored on a secure device/server and is transferred on secure platforms.

How do we use information?

We collect information primarily to accept donations, complete our charitable projects, process applications, provide service and support, and provide you with information concerning our programs, projects, and activities. We also use information for internal purposes (to better understand our supporter network) and for analytical purposes (to respond to requests for information and to improve our website, donor base, and outreach).

We may inform you of other purposes at the time that we collect some forms of information. For example, if you apply for a job we may collect information in order to process your job application.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and maintain proper records for our Servant’s Heart SMS campaign registration.

SMS / Text Messaging Campaigns

Consent to Receive SMS Messages: By providing your phone number and opting into our the Servants Heart campaign, you consent to receive text messages from Servants Heart related to our services. These messages may include marketing or promotional content, which you can opt-out of at any time by replying “STOP.”  Your mobile phone number and opt-in consent will not be shared with third parties.  We only use this information to send authorized messages related to our services, and we strictly limit access to your data to ensure compliance with applicable privacy laws and regulations.

Opt-Out of SMS Campaigns: If you no longer wish to receive SMS messages from us, you can opt-out by following the instructions provided in any text message you receive from us. Simply reply with “STOP” to cease receiving further messages. Standard message and data rates may apply.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to legal obligations and retention requirements.

To exercise any of these rights, please contact us at info @ servantsheartnj.org

With whom do we share information?

We do not trade, share or sell information that you provide to us to any other person or organization except for the specific instances noted below.

There may be instances in which we share your information with others. We may share your information, for example, in conjunction with your sponsorship of a certain project, as required by law, with law enforcement, to comply with legal process, to protect our legal rights, to protect the safety or security of a person, or to protect against fraud, criminal acts, or misconduct. We may also share your information with companies that provide us with services, or with a successor legal entity.

Our commitment to data security

To help prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. For example, we secure our machines with mandated encryption protocols to secure our user/company data. We also use industry accepted tools and techniques such as SSL and two-factor authentication to protect against unauthorized access to our systems. Additionally, all sensitive information is stored in secure repositories both in-house as well as secure cloud-based, AES encrypted web apps.

Changes to this privacy policy.

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will post the revised policy on this page and update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

Additional information

Copyright. All content included on this site, such as text, graphics, logos, photographs, button icons, images, audio clips, digital downloads, data compilations, and software, is the sole and exclusive property of Servant’s Heart Ministry or its content suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Servant’s Heart Ministry and protected by U.S. and international copyright laws.

Links. Our website may contain links to other Web sites. Please note that when you click on one of these links, you are entering another site that is governed by that site’s privacy policy.

We implement Google’s Invisible reCAPTCHA to protect our site from spam and abuse. Use of this service is subject to Google’s privacy policy and terms.

Communicating with us. If we need, or are required to, contact you about the privacy or security of your information we may do so by telephone, email, or mail. If you have any questions, concerns, requests, or comments about privacy, you can contact us by email, telephone, or mail at:

info@servantsheartnj.org
929-445-7465
495 Wyckoff Avenue
Wyckoff, NJ 07481